AmaWaterways-Free-Air

Travel Advisory FAQ

We are here to support you as you plan for your future river cruise. Below are answers to our guests’ most frequently asked questions regarding travel at this time. Should you have any additional questions, please contact your preferred travel advisor or call us at 800.626.0126 and we will be happy to assist you.

All guests traveling with AmaWaterways remain responsible for ensuring they meet the travel entry requirements for each country they plan to visit before, during or after their river cruise. These requirements, as mandated by airlines and individual countries or regions, may change without notice and cancellation fees will apply should guests no longer meet the country entry requirements for their cruise or land program.

Yes, as of January 8, 2025, the United Kingdom is implementing a new Electronic Travel Authorization (ETA) requirement for travelers to enter or transit through the UK. All guests transiting through the UK (changing planes or airports) enroute to an AmaWaterways river cruise are required to hold an ETA. Travelers will need to apply online at least three days before departure. For more information, please visit our Travel Advisory Page.

FCC 115% is transferrable with written confirmation provided by original FCC owner and requires the full name of recipient.

The 115% FCC is for all services purchased through AmaWaterways, including our Cruise Protection Plus. Any Travel Waiver Plus purchased will be refunded to the original form of payment.

Our standard cancellation penalties remain in effect for our operating river cruises. Travel Waiver Plus allows guests to cancel for any reason up to 31 days prior to the start of AmaWaterways purchased services. Guests will receive a Future Cruise Credit covering cancellation penalties for services purchased through AmaWaterways. Guests who have purchased travel protection should contact their insurance provider to discuss available options.

Please visit our Health & Safety Protocols Page for more information.

For the safety and security of all guests on board and to ensure you have a seamless travel experience, we are now requiring details for all independent pre/post-cruise travel arrangements. At your earliest convenience, please log into our Your Cruise Check-in portal to update all required fields prior to departing for your trip.

Should there be a cancellation implemented by the carrier, any guests who have purchased air through AmaWaterways will be protected on alternative flights, whenever possible. Guests who have purchased their air independently should immediately contact their travel advisor or the airline regarding alternative arrangements. AmaWaterways is also available to assist in purchasing new air arrangements, based on availability.

Our Cruise Protection Plan is offered through Travel Guard and just like any travel protection, it provides guests with a monetary refund in the event they have to cancel their river cruise prior to departure for a covered reason. It is also very valuable once guests are traveling and need assistance in the event of an emergency. The Cruise Protection Plan is a custom-plan and includes Covid-19 coverage; contact Travel Guard for specific details. Our Travel Waiver Plus is offered to you through AmaWaterways and covers for any pre-cruise cancellation for any reason 31 days or more than the start of AmaWaterways purchased services. Guests would receive a Future Cruise Credit for the value of the penalties valid for two years from the date of cancellation. It is important to know that the Cruise Protection Plan is only available for US residents, but the Travel Waiver Plus is available currently to all our guests. Please contact our Reservations department for more details.

This offer is only applicable to cruises affected by suspended operations and applies to guests currently reserved on the sailing at the time of suspension. Future Cruise Credit is equal to 115% of the value of the funds that AmaWaterways has received for all purchased services through AmaWaterways. Validity depends on date of issue.