Travel Advisory FAQ

We are here to support you as you plan for your future river cruise. Below are answers to our guests’ most frequently asked questions regarding travel at this time. Should you have any additional questions, please contact your preferred travel advisor or call us at 800.626.0126 and we will be happy to assist you.

Please note that although AmaWaterways is happy to facilitate and make calls on our guests’ behalf, any additional hotel stays, meals, flight costs, etc. required during an onshore quarantine period will be at the expense of the guest. With this in mind, we strongly recommend ensuring guests have adequate travel insurance that includes coverage of Covid-19 related expenses. AmaWaterways is pleased to offer its Cruise Protection Plan available to US residents. For details, please contact your travel advisor or our reservations team at 800-626-0126 or res@amawaterways.com.

Masks remain a personal choice for guests who wish to continue to wear them. In the event they are recommended by local authorities, our onboard gift shops fleetwide will offer a limited supply for purchase.

The safety of our guests and crew are our top priority. Should any guest fall ill or test positive for Covid-19 during their river cruise or optional land package, AmaWaterways has very specific protocols in place to assist.

Please note that although AmaWaterways is happy to facilitate and make calls on our guests’ behalf, any additional hotel stays, meals, flight costs, etc. required during an onshore quarantine period will be at the expense of the guest. With this in mind, we strongly recommend ensuring guests have adequate travel insurance that includes coverage of Covid-19 related expenses. AmaWaterways is pleased to offer its Cruise Protection Plan available to US residents. For details, please contact your travel advisor or our reservations team at 800-626-0126 or res@amawaterways.com.

FCC 115% is transferrable with written confirmation provided by original FCC owner and requires the full name of recipient.

The 115% FCC is for all services purchased through AmaWaterways, including our Cruise Protection Plus. Any Travel Waiver Plus purchased will be refunded to the original form of payment.

Our standard cancellation penalties remain in effect for our operating river cruises. Travel Waiver Plus allows guests to cancel for any reason up to 31 days prior to the start of AmaWaterways purchased services. Guests will receive a Future Cruise Credit covering cancellation penalties for services purchased through AmaWaterways. Guests who have purchased travel protection should contact their insurance provider to discuss available options.

For the safety and security of all guests on board and to ensure you have a seamless travel experience, we are now requiring details for all independent pre/post-cruise travel arrangements. At your earliest convenience, please log into our Your Cruise Check-in portal to update all required fields prior to departing for your trip.

Should there be a cancellation implemented by the carrier, any guests who have purchased air through AmaWaterways will be protected on alternative flights, whenever possible. Guests who have purchased their air independently should immediately contact their travel advisor or the airline regarding alternative arrangements. AmaWaterways is also available to assist in purchasing new air arrangements, based on availability.

Our Cruise Protection Plan is offered through Travel Guard and just like any travel protection, it provides guests with a monetary refund in the event they have to cancel their river cruise prior to departure for a covered reason. It is also very valuable once guests are traveling and need assistance in the event of an emergency. The Cruise Protection Plan is a custom-plan and includes Covid-19 coverage; contact Travel Guard for specific details. Our Travel Waiver Plus is offered to you through AmaWaterways and covers for any pre-cruise cancellation for any reason 31 days or more than the start of AmaWaterways purchased services. Guests would receive a Future Cruise Credit for the value of the penalties valid for two years from the date of cancellation. It is important to know that the Cruise Protection Plan is only available for US residents, but the Travel Waiver Plus is available currently to all our guests. Please contact our Reservations department for more details.

This offer is only applicable to cruises affected by suspended operations and applies to guests currently reserved on the sailing at the time of suspension. Future Cruise Credit is equal to 115% of the value of the funds that AmaWaterways has received for all purchased services through AmaWaterways and may be applied to any sailings embarking through December 31, 2024.

We are pleased to offer all meals “a la carte” with full table service. Select items will be available at Chef's Stations, such as our new breakfast bowls. The Chef’s Table specialty restaurant is also included in the cruise fare. Dining is open seating.