What does it mean when I receive an email invite to
upgrade?
If you've received an email invite, you may now start
placing offers to upgrade your stateroom category on your
upcoming river cruise. Please note: Submitting an upgrade
offer does not guarantee an upgrade nor does this program
guarantee availability in any particular stateroom
category. Your bid will be reviewed leading up to your
cruise and you should expect to see a response to your bid
within two weeks of departure.
What if I am already waitlisted for a certain stateroom
category?
AmaWaterways will prioritize waitlist requests ahead of
stateroom upgrade offers if the requested stateroom
category becomes available.
Is the offer amount I am submitting in addition to the
cost of my original reservation?
Yes, any amount you offer for an upgrade is in addition to
the cost of your original reservation.
What happens with the promotions I already have applied to
my reservations?
You get to keep the promotions you already have applied to
your reservation. However, no additional promotions will
be added to your reservation.
What happens if I am traveling as part of a group?
Each reservation is considered individually, and
AmaWaterways cannot guarantee that all reservations
traveling together will be upgraded, if any. Under the
circumstance that all reservations are upgraded,
AmaWaterways cannot guarantee that all the upgraded
staterooms will be close together.
Can I modify or cancel my upgrade offer after I submit it?
You may modify or cancel your offer up to 7 days prior to
your departure, provided that your offer has not already
been accepted by AmaWaterways.
When will I know if my upgrade offer is accepted?
You will be notified via email if your upgrade offer is
accepted. Your offer can be accepted anytime from the
moment it is submitted up until 7 days prior to departure.
If my bid is accepted, how does the upgrade price I pay
differ if I am a solo traveler?
Single occupancy guests (solo travelers) will be charged
double the person rate for the upgrade, paying 200% the
chosen bid amount. This policy ensures that the cost
accurately reflects the occupancy and services provided.
Why does the cost of my Travel Protection Plan increase
once my bid is accepted?
If your reservation includes our Travel Protection Plan
and your bid is accepted, the insurance cost increases to
ensure that your enhanced accommodations and associated
benefits are fully covered.