As we are experiencing higher than normal call volumes, we encourage guests with upcoming reservations to please refer to our Travel Entry Requirements page.

Welcome Aboard Asia

Thank you for choosing AmaWaterways. The Mekong River winds its way through the rainforests, plains and rice fields of five Southeast Asian countries. The beauty, unique character and cultural heritage of this legendary river have made it a source of fascination for millions of people for centuries. Please keep in mind that there may be unavoidable circumstances that require last minute changes to your itinerary – fortunately, we’ve learned that such deviations often result in unexpected discoveries and serendipitous encounters. Your Mekong river cruise itinerary has been meticulously designed to ensure that you have the most memorable vacation possible in Vietnam & Cambodia. We hope you enjoy your journey as much as we enjoyed putting it together. Have a fantastic cruise!

Contact Information

Helpful Calling Information

Calling Asia from the US and Canada:

  • Dial the US/CAN long distance code 011
  • Dial the country code (such as 84 for Vietnam)
  • Dial the area code (drop the leading zero)
  • Dial the number

For example to dial a Vietnam phone number, such as +243 826 6919, you dial the following: 011 84 243 826 6919

AmaWaterways representatives are available to help with any needs that may arise during your vacation. If for any reason you require assistance, please call the appropriate number below:

AmaWaterways Headquarters
1-800-626-0126 or 1-818-428-6198
Monday-Friday: 6 a.m. - 6 p.m. Pacific Standard Time
Saturday: 7 a.m. - 1 p.m. Pacific Standard Time

In the event of a travel emergency please use the following numbers:

If you are still within the US or Canada, please call:
1-818-428-6198 or 1-800-626-0126
From Monday-Friday, 6 a.m. - 6 p.m. P.S.T.; and Saturday, 7 a.m. - 1 p.m. P.S.T.

Outside of these times please call the US emergency phone number:

Emergency e-mail address: (Please put “EMERGENCY” in the subject line of your e-mail.) Our Emergency e-mail is monitored 24 hours a day.

Land Program and Transfers (24-hr emergency contact numbers)
Cambodia: +855 17 222 696 (locally dial 017 222 696)
Vietnam: +84 985 390 947 (locally dial 0985 390 947)
OR +84 938 469 196 (locally dial 0938 469 196)

AmaDara (24-hr emergency contact numbers)
Cambodia: +855 882 087 005 (locally dial 0882 087 005)
OR +855 882 087 009 (locally dial 0882 087 009)
Vietnam: +84 909 813 525 (locally dial 0909 813 525)
OR +84 909 128 050 (locally dial 0909 128 050)

Telephone dialing instructions for international calls:
Replace the “+” symbol with the international access number for the country you are in (e.g., for international calls from North America, dial 011+ country + city code + number)

Preparing For Your Trip

Travel Protection
If you purchased travel protection insurance, please make sure to write down important information such as the insurance company’s telephone number and your policy number.

Airlines have become very strict about the size and weight of baggage and carryon luggage. Please check your airline’s website to confirm specific allowances prior to your departure. Most airlines allow one piece of checked baggage and one carry-on per person. General guidelines:

  • International air passengers: Each checked bag should measure less than 62 inches total (157 cm) and weigh less than 50 lbs. (23 kg).
  • Cruise & full land program passengers: Checked bag(s) cannot exceed a total of 44 lbs. (20 kg), due to inter-Asia flight restrictions.
  • All passengers: Your carry-on bag should not exceed 22”x 11”x 9” and must weigh less than 15 lbs. (7 kg).

Intra-Asia Luggage Restrictions (Flights between Hanoi and Siem Reap)
  • Checked baggage must not exceed 23kg/50lb in weight and 62in in height.
  • Carry-on baggage must not exceed 10kg/22lb.
  • *An extra fee will apply for overweight and/or each additional piece of checked in luggage. Fees to be paid by guests directly to Vietnam airline counter at Hanoi or Siem Reap airport.

NOTE: Airlines may impose fees for excess baggage and/or require you to remove articles and put them in another bag if weight/size limits are exceeded. AmaWaterways is not responsible for any additional fees imposed by airlines. Also, storage space may be limited on board your ship and/or motorcoaches/ tender boats, and porters may refuse to carry heavy, oversized suitcases. For these reasons, we recommend bringing only one suitcase and one carry-on bag per person.

It is a good idea to place your itinerary and contact information inside your checked bag, just in case it goes temporarily astray.

Mobile Phones
Please contact your service provider for information on overseas usage. Your phone will need to be set up for international roaming.

Health & Well-being
All North American residents should consult the latest vaccine recommendations issued by the Centers for Disease Control (CDC). Visit or call 1-800-232-4636 (toll free in the U.S.). Residents of other countries should contact the appropriate government agency in their home country to determine what, if any, vaccinations are recommended.

Depending on your health history, your physician may also recommend malaria pills or certain booster shots, such as tetanus and/or Hepatitis A and B. Antidiarrhea medicine may also be advised, in case you are sensitive to certain spices or unfamiliar ingredients commonly used in Southeast Asia.

You should be as fit and healthy as possible before starting on your journey, and have enough physical stamina to go on shore excursions and sightseeing tours.

Making the Most of Your Trip
Experienced travelers know how to be flexible. The more you can adapt to constantly changing conditions, the less stressed you’ll be and the more you will enjoy your journey. This is especially true when traveling in third-world countries such as Vietnam and Cambodia. Being friendly and open-minded will make things more enjoyable for everyone. No matter where you go in the world, a warm smile is always welcome!

Dress Code
We welcome you to dress comfortably in the Mekong Restaurant and come as you are dressed for excursions during breakfast and lunch. However, we kindly request that you respect a smart casual dress code for dinner. Polos and button-down shirts or sweaters with long khaki or dress slacks for the men and blouse or sweater with long khaki or dress slacks or skirt or dress for the women are encouraged. Please note that jeans, t-shirts, tennis shoes, tank tops, shorts and flip flops will not be permitted at dinner time.

Passport & Visas


  • All bookings must have the correct name(s) exactly as it appears on the passport. This will ensure Intra-Asia Air is ticketed and issued correctly. It also avoids any airline imposed change fees for you should the name on the air tickets not match your FULL name shown on your passport. In addition, passports MUST have at least FOUR empty visa pages and be valid for at least SIX MONTHS from the date you return home.

    Thank you for choosing AmaWaterways! A once-in-a-lifetime journey aboard the beautiful AmaDara in Vietnam and Cambodia is closely approaching. We kindly ask all traveling guests to carefully read the following information to ensure their reservation has been finalized accordingly.

    All guests must have the correct name(s) exactly as it appears on the passport. This will ensure Intra-Asia Air is ticketed and issued correctly. It also avoids any airline imposed change fees for you should the name on the air tickets not match your FULL name shown on your passport. Travelers that obtain their visas for Vietnam and Cambodia prior to departing from home must ensure their passports have at least FOUR empty visa pages and are valid for at least SIX months from the date they return home.

    Travelers from North America need separate visas to enter both Vietnam and Cambodia.

    Name of Program Visa Requirement Passport Validation Passport empty page required
    Riches of The Mekong Program begins in Hanoi Multi entry visa for Vietnam,
    Single entry visa for Cambodia
    at least six (6) months after the scheduled return date to your home country 4 empty visa labeled pages
    Riches of The Mekong Program begins in Siem Reap Single entry visa for Vietnam,
    Single entry visa for Cambodia
    4 empty visa labeled pages
    Charms of The Mekong Program ends in Hanoi Multi entry visa for Vietnam,
    Single entry visa for Cambodia
    4 empty visa labeled pages
    Charms of The Mekong Program ends in Siem Reap Single entry visa for Vietnam,
    Single entry visa for Cambodia
    4 empty visa labeled pages
    Bangkok Extension Program Visa Exempt 2 empty visa labeled pages

    Visas for Vietnam and Cambodia should be obtained from the Vietnamese and Cambodian Consulates located in your home country prior to departure.

    While the Cambodian government does offer travelers the opportunity to purchase visas at reduced fees upon arrival at the Siem Reap International Airport or on board the AmaDara, you would need to bring an extra passport photo and adequate cash in US Dollars, approximately $42.00.*

    Cambodia: e-Visas are NOT accepted for visitors entering from Vietnam by river cruise ship.
    Vietnam: e-Visas are NOT accepted for visitors entering and exiting Vietnam by river cruise ship.

    As an alternative, you can use the following visa agency website to obtain your visas for a fee: AmaWaterways. Once the page loads, follow the instructions and enter account #75022. You will need the following border crossing points for your visa applications:

    Vietnam – Thuong Phuoc
    Cambodia – Kaoam Samnor

    Again, we strongly advise guests to obtain all visas prior to the trip to ensure that no issues arise. Citizens of countries outside North America should consult the appropriate consulates in their home country to determine if any visas are required.

    * This option is subject to local authorities and can be changed at any time without prior notice. AmaWaterways cannot assume responsibility for the expense and subsequent issues guests may encounter should this event occur.

Health Considerations

Physical Limitations

AmaWaterways’ land programs and shore excursions in Vietnam and Cambodia require a moderate-to-challenging amount of walking. Streets, temple complexes, docking locales, and other sites have steps and/or uneven terrain. Some of the embarkation/disembarkation points between ship and shore are not be able to accommodate passengers with mobility issues and who use wheelchairs, scooters, walkers or any other mechanical devices. Facilities and services for passengers with physical limitations are sometimes limited or non-existent.

We kindly request guests requiring special assistance be accompanied by a companion who is physically able to provide such assistance. Transfers and shore excursions adhere to a set schedule and cannot be adjusted for unexpected delays due to physical limitations. AmaWaterways and its affiliates are not responsible for any denial of services by airline carriers, cruise vessels, hotels, motorcoaches, local guides/operators or other independent suppliers. .

Medical Care
There is no doctor or nurse aboard your cruise. Please consult your physician prior to traveling if you have a medical condition that might pose limitations during your trip. Any medical condition requiring special attention must be reported to AmaWaterways at the time of booking.

Handicapped Facilities
The AmaDara is not equipped with handicapped facilities such as ramps or elevators, and hallways and doorways are not wide enough to accommodate wheelchairs or scooters. Motorcoaches, boats, and minibuses used for transfers and shore excursions also are not handicap-accessible.

Special Diets
Please let us know prior to your departure if you have any special dietary requirements (e.g. vegan, diabetic, gluten-free, etc). We will make every effort to accommodate your requests, with the resources available to us.

Drinking Water
We recommend using bottled water for drinking and brushing your teeth when you travel to southeast Asia. A supply will be readily available onboard during your trip. If you have a meal in town on your own, ask that bottled drinks be opened at the table (to ensure purity) and refuse ice cubes. Drink often to avoid dehydration, too.

Street Food
Please be cautious when sampling any food purchased from street vendors, as hygiene standards may be sub-par. It’s best to avoid dairy products, salads, and any food that is uncooked or fruit that you have not peeled yourself.

Travel Essentials

What To Pack
It is always advisable to travel light in Southeast Asia, so “if in doubt, leave it out. ” Vietnam and Cambodia are tropical countries with hot and humid weather. Bring lightweight easy-care clothing that includes some long-sleeved items for protection from mosquitoes and sun, raingear, and sturdy and comfortable walking shoes that you won’t mind getting wet or muddy. You might also pack a few smart casual items to wear at the Welcome and Farewell dinners.

  • Shorts and/or long cotton pants
  • T-shirts and long-sleeved cotton shirt
  • Sweater, sweatshirt, or warm wrap for chilly nights
  • Bathing suit, cover-up and flip flop
  • Small flashlight
  • Camera equipment and extra batteries, chargers/accessories
  • Converter and electrical adapter (220v)
  • Travel-sized deodorant, toothpaste, disinfectant wipes, insect repellent, etc.
  • Prescription medications in original containers (to be packed in carry-on bag, not checked luggage)
  • Small first aid kit with aspirin, antibacterial cream, etc .
  • Feminine products and cosmetics
  • Hat with brim, sunscreen, lip balm, sunglasses
  • Money belt or other secure place to keep passport and cash
  • Day pack large enough to hold camera, binoculars, etc
  • Photocopies of your passport and other important documents
Please note: The Northern region of Vietnam can sometime reach colder temperature during the fall and winter seasons, make sure to bring extra layers.

Security Regulations

Current security regulations require that all liquid items in your carry-on bag be no larger than 3 oz. and contained in a clear quart-sized plastic bag.

Learn About Your Destination
It may be helpful to do some reading up on the locations you plan to visit You might wish to learn a few key words and phrases too, especially if you plan to do any exploring on your own.

Average Temperatures


To get the current weather conditions, log on to

Time Zone
Vietnam and Cambodia: UTC*/GMT + 7 hours.
These countries do not observe Daylight Savings Time.

*UTC = Coordinated Universal Time

Travel Arrangements

Airport Security and Check-in
Please arrive at least three hours before international flights and at least two hours before domestic flights. This will allow ample time to check-in and get through Customs and TSA security check points.

In-Flight Comfort
  • Wear loose-fitting clothing and comfortable shoes
  • Avoid caffeine, alcohol and carbonated drinks; drink plenty of water; and eat lightly.
  • Ease pressure in ears by chewing gum, yawning, swallowing or gently blowing your nose.
  • Walk up and down the aisle to stretch your limbs and get blood circulating.
  • Do a few isometric exercises while seated.
  • If you are due to arrive in Asia in the a m , try to sleep during your flight so you can stay up until evening.
  • Avoid wearing contact lenses during your flight, as re-circulated air tends to dry them out.

Late or Missed Flights
If you miss a flight, immediately advise an airline representative that you are a cruise passenger bound for a specific location/date/time to meet your ship. If your flight is cancelled, await instructions from the airline regarding alternate travel arrangements

Delayed Baggage
Baggage can sometimes be delayed during air transport. Pack a change of clothing in your carry-on bag or your traveling companion’s bag just in case. Place a copy of the hotel and ship contact info inside each piece of checked luggage, as this will help the airline locate you should your bags be delayed. Please note that it is the responsibility of the airline to deliver any delayed bags to you. Claims for reimbursement for delayed luggage should be submitted directly to the airline. Fill out a claim form at the appropriate airline desk before leaving the airport.


International Airport Transfers (Arrivals)
If you have a pre-arranged transfer provided by AmaWaterways, please collect your luggage upon arrival and proceed through Immigration and Customs. Head to the meeting place (see info/maps on the following pages) where you will be met by an AmaWaterways representative holding an “AmaWaterways” sign.

International Airport Transfers (Departures)
If you have a pre-arranged transfer provided by AmaWaterways, you will be notified of your pick up time the last day of the tour. Passengers without a pre-arranged transfer can contact the hotel concierge to schedule a ride to the airport by taxi or other local transport.

Cruise Only Guests/Guests with Their Own Transfer Arrangements
If you do not have a transfer provided by AmaWaterways, please make your own way to the hotel indicated in your detailed itinerary.

Departure Transfers
If AmaWaterways arranged your departure transfer, you will be notified of your pickup time by your Cruise Manager.

If you do not have a prearranged departure transfer, please make your own way to the hotel or airport indicated in your detailed itinerary

Airport Information

Hanoi International Airport (HAN)
Hanoi Airport is located approximately 28 miles from the city center.

Meeting place: In front of the airport information desk, located outside of the exits of Gates A1 and A2. A representative holding an “AmaWaterways” sign will be waiting.

Airport transfer emergency contact number: +84 985 390 947 (local dial 09085 390 947).

There is no AmaWaterways Welcome Desk at this airport.


Saigon International Airport (SGN)

Saigon Airport is located approximately 5 miles from the city center.

Meeting place: Outside the Arrival Terminal at pillar #14 in front of Burger King restaurant. A representative holding an “AmaWaterways” sign will be waiting. Please proceed to your right and meet your driver at pillar #15.

Airport transfer emergency contact number: +84 93 846 9196 (local dial 093 846 9196).

There is no AmaWaterways Welcome Desk at this airport.


Siem Reap Angkor International Airport (REP)

Siem Reap Airport is located approximately 5 miles from the city center.

Meeting place: Outside the Arrivals Exit. A representative holding an “AmaWaterways” sign will be waiting.

Airport transfer emergency contact number: +855 17 222 696 (local dial 017 222 696)

There is no AmaWaterways Welcome Desk at this airport.


Visas can be purchased at the Siem Reap airport visa counter. You will need cash (U.S. dollars) and an extra passport photo.

Bangkok Suvarnabhumi International Airport (BKK)

Bangkok Suvarnabhumi International Airport is located approximately 20 miles from the city center.

Meeting place: Upon arrival, please pass through immigration/customs and collect your baggage.
Proceed to exit B, located in front of Carousel #12 , the AmaWaterways meeting point will be located on your left side next to the Group Tours sign that is opposite the Association of Thai Travel Agents next to the Gate 6 , as indicated on the map below.
You will be met by an AmaWaterways representative holding an AmaWaterways logo sign with your name on it who will provide you with instructions regarding your transfer.

Airport transfer emergency contact number: +66 85 241 4592 (local dial 085 0241492)

There is no AmaWaterways Welcome Desk at this airport.


Land Programs

Hotel Arrival & Departure Information
The official check-in time is 3:00 p.m. local time. If your flight arrives in the morning, your luggage can be dropped off at the hotel before check-in and delivered to your room later.

Check-out times vary but are typically between 11:00 a.m. - 12:00 noon. If you have a late afternoon or evening flight, most hotels have a room where you can store your luggage until you depart for the airport.

Hotel Contact Information

Please refer to your cruise vouchers to verify which hotel you are staying at.

Sofitel Legend Metropole Hanoi
15 Ngo Quyen Street
Hoan Kiem District,
10000 Hanoi, Vietnam
Tel:+84 (4) 3826 6919

Siem Reap
Sofitel Angkor Phokeethra Golf & Spa Resort
Vithei Charles De Gaulle
Khum Svay Dang Kum
Angkor, 1010 Siem Reap, Cambodia
Tel:+855 (63) 964 600

Ho Chi Minh City
Sofitel Saigon Plaza
17 Le Duan District 1
Ho Chi Minh City
70000 Vietnam
Tel:+84 (8) 3824 1555

The Peninsula Hotel Bangkok
333 Charoennakorn Road, Klongsan,
Bangkok 10600
Tel: +66 (2) 020 2888

Embarkation / Disembarkation


Embarkation: Ho Chi Minh City
(cruise direction from Vietnam to Cambodia)
Meet at the AmaWaterways welcome desk in the lobby of the Sofitel Saigon Plaza at 11:30 a.m. A motor coach will pick you up at 12:00 p.m. to transport you to the ship at My Tho Port.

Disembarkation: Kampong Cham
(cruise direction from Vietnam to Cambodia)
Disembarkation time is 8:30 a.m. You will then be transferred to the Sofitel Angkor Phokeethra Golf & Spa Resort, Siem Reap by motor coach. This trip will take 6 hours.

NOTE: We recommend that you schedule your onward flight departing from Siem Reap International Airport after 5:30 p.m. to avoid missed connections.


Embarkation: Kampong Cham
(cruise direction from Cambodia to Vietnam)
Meet at the AmaWaterways Welcome Desk at the royal court of the Sofitel Angkor Phokeethra Golf & Spa Resort at 8:00 a.m. A motor coach will pick you up at 8:30a.m. to transport you to your ship at Kampong Cham.

Disembarkation: Ho Chi Minh City (My Tho Port)
(cruise direction from Cambodia to Vietnam)
Disembarkation time is 9:00 a.m. at My Tho Port. You will be transferred to the Sofitel Saigon Plaza in Ho Chi Minh City.

NOTE: We recommend that you schedule your onward flight departing from Saigon International Airport after 2:00 p.m. to avoid missed connections.

Border Crossing Points
You will need this information for your visa applications:
Cambodia – Kaoam Samnor
Vietnam – Thuong Phuoc

On Board Your Cruise

Complimentary Wi-Fi is available in the Saigon Lounge on the upper deck. Please note that because of the ship's isolated position, access can be sporadic.

Should you need any assistance during your cruise, please contact the ship’s reception desk.

Onboard Staff
The onboard staff consists of 50 crew members. Key English-speaking personnel include the Cruise Manager, Hotel Manager and the reception desk.

Smoking is not permitted anywhere inside the ship, only outside in the designated area.

Ship Schedule
Your ship will promptly depart each port of call according to its cruising schedule. We are unable to delay departure for passengers who may not be back on board. Unless you are on a shore excursion accompanied by an AmaWaterways-appointed guide, you will need to make your own way back to the ship at a subsequent stop. AmaWaterways is not liable for any costs incurred if you miss the ship’s departure for any reason.

Settling Your Bill Onboard
The day before your cruise ends, you will receive an invoice for any charges you’ve made since boarding the ship. Please make sure all charges are correct before settling your account at the reception desk. All onboard charges are in Vietnamese Dong and may be paid in cash (USD or Vietnamese Dong) or with Visa, Master Card or American Express; debit cards and pre-paid credit cards are not accepted. Your credit card company will convert your onboard charges into your home country’s currency at the current exchange rate and service fees may apply. Please note that your onboard charges will not be referenced as “AmaWaterways Los Angeles” on your credit card statement, as cards are processed in Vietnam.

Stateroom Information

In-room Entertainment
Each stateroom has a 22” flat-panel TV that features news, sports and movie channels.

Each stateroom has a telephone that may be used to make calls within the ship.

Climate Control
All staterooms are equipped with air conditioning with individual climate control. It takes about 20 minutes to completely cool your room.

The electricity onboard is 220v/50hz with U.S.-style (2-prong) power outlets. You may need an adapter and converter depending on your particular appliance(s).

Each stateroom provides bathrobes, slippers, a hair dryer, soap, body wash, and conditioning shampoo.

All water onboard is purified and filtered, suitable for washing. We do not recommend drinking the tap water. Complimentary bottled water will be provided to you daily for drinking and brushing your teeth.

All staterooms are equipped with a safe. We recommend placing your passport and other valuables in the safe whenever you are away from your room.

Onboard Facilities

Media Facilities
There is no doctor or nurse aboard your cruise. In the event you need medical assistance, the closest medical facility will be contacted. We strongly urge you to obtain adequate travel insurance to cover any medical treatment and/or medical evacuation while overseas.

Fitness Room & Pool
Your ship has a fitness room with basic exercise equipment. There is also a refreshing pool located on the Sun Deck. Please note there is no attendant on duty and use of these facilities is solely at your own risk.

Gift Shop
The gift shop has a selection of accessories, souvenirs and gifts. Please contact the reception desk for the hours of operation.

Onboard laundry services are available for a fee. A price list can be found in your stateroom. Please note that clothes cannot be dry cleaned onboard.

The ship has a small collection of books and games that you are welcome to borrow free of charge. Please return books before the end of the cruise. Book donations are always appreciated!

Sun Deck
The Sun Deck has a bar, lounge chairs and a pool. For safety reasons, there may be times when access to the Sun Deck is restricted, such as late evening or during inclement weather.

Saigon Lounge
Your ship has a large, comfortable lounge with a full-service bar on the upper deck. This lounge serves as a gathering spot for announcements, lectures and entertainment.

Shore Excursions

Daily Activities
The ship’s Daily Program contains updated information about each day’s scheduled activities, shore excursions, tour departure times and more. It is available at the reception desk.

A sightseeing tour is included at each location on your itinerary. These tours can involve walking and/or travel by motorcoach or a small boat. Each tour is led by an English-speaking local guide. Note that scheduled activities and tours are always subject to change, particularly in the event of low water levels or inclement weather.

Religious Site Visits
When visiting religious sites, we kindly ask guests to be respectful of the local culture and its customs. Shoulders and knees should be covered and some sites may require you to remove your shoes upon entry. Shoes that can easily be slipped on and off are useful during these excursions. .

Village Visits
You will not encounter many begging children on your trip. Please help keep it this way by not giving any money to children. A better alternative would be something from a faraway place, e.g., postcards, small notepads or other school supplies, small personal hygiene products, etc. These items should not be given to any individual child or family – instead, ask your guide to give them to a village elder or the local school.

Safety Tip
As in many touristic destinations, pick-pocketing is something to remain vigilant of while traveling worldwide. It is not advisable to have passports or other valuables (i.e. jewelry, money) on your person during excursions. Whenever possible, valuables should be kept in the safe available in your hotel room or stateroom. Stay alert while venturing out on your own or in the evening, especially if traveling solo.

Food & Drink

All meals onboard are included in the brochure price and are served in the dining room in a single seating. Open seating allows you to sit wherever you wish and to meet fellow passengers. Table reservations are not accepted.

Meals are prepared by our executive chefs and offer a choice of Western or Asian cuisine. Breakfast and lunch are served buffet style, and dinner is a multi-course meal with a selection of entrées.

Complimentary bottled water, soft drinks, juices, house brand spirits, local beers, coffee and tea are available at anytime throughout the cruise. These beverages are also available during meals along with unlimited fine wine served during lunch and dinner in the Restaurants. Premium wine and brand name liquor are also available for purchase.

Safety Precautions

Embarkation & Disembarkation Points
There are very few proper embarkation/disembarkation points along the Mekong River. You may need to embark or disembark via a narrow gangway or a local tender boat, or occasionally cross a dirt- or grass-covered surface to reach the ship. Our helpful and friendly staff will always be on hand to assist you.

Motorcoaches and Tender Boats
To avoid injury, please remain seated whenever riding in a motorcoach or small boat. Day packs and other personal items should be stowed in the overhead racks or under your seat to keep the aisles clear. Heavy or fragile items should never be stored overhead. Do not leave any valuables behind during sightseeing tours. Please watch your step when exiting any vehicle or tender boat and always check for oncoming traffic. All guests must wear lifejackets anytime they are in a tender boat. AmaWaterways reserves the right to prevent any guest refusing to comply with this requirement from participating in the scheduled excursion.

Moving About On Board
Please exercise caution when moving around the ship, especially when it in transit and/or when you are navigating wooden stairs and floors.

AmaWaterways School Project In Cambodia

AmaWaterways is very proud to provide financial support to the ODA Free Village English School in the Siem Reap province of Cambodia. This school helps local children improve their English language skills and broaden their future employment opportunities. Surrounded by the famous temples of Angkor, residents of the area rely primarily on tourism. Guests touring the Angkor Archeological Park as part of their Cruise & Land itinerary will have a chance to visit this school during an excursion to the nearby Banteay Srei temple. Many of our guests are profoundly touched by the friendliness of the local children and wish to contribute something to their education. If you wish to bring some items from home to donate to the school, here are a few suggestions: Very simple story books with lots of pictures, UNO cards, wooden jigsaw puzzles, pencils with erasers, jumbo felt tip pens, dry erase markers, highlighters, Post-It notes, small notebooks, building blocks, toothbrushes, and small tubes of toothpaste, soap and shampoo.

Docking Locations

Please note that in various ports the docking process may involve narrow walkways, local tender boats or dirt-covered paths. There may be times when multiple ships are tied together and views from your stateroom are temporarily restricted. These are typical situations beyond the control of AmaWaterways.

Money Matters

Vietnam: Dong (VND)
Cambodia: Riel (KHR) and NEW US dollars (commonly used)
We suggest bringing some US dollars in small denominations. Travelers checks are generally not accepted anywhere in Southeast Asia.

ATM (Automated Teller Machine) and Credit Cards
ATMs are available in major cities throughout Vietnam and Cambodia, and the machines in Cambodia dispense US dollars Your ship does not have an ATM on board. Prior to travel, be sure to ask your bank about any applicable overseas transaction fees and/or restrictions.

Major credit cards (Visa, Master Card, American Express) are accepted in the major cities on your itinerary. Note that some shops and restaurants may require a minimum charge. Be sure to bring two credit cards, as some places may accept one type but not another. Before traveling, make sure your credit cards are activated and valid for at least 30 days after you return home. It’s a good idea to let your credit card company know you may be using your card overseas, and to inquire about any transaction fees and/or restrictions.

Recommended Gratuities

Gratuities are not included in the brochure price. In most parts of the world, tipping is at the traveler’s personal discretion. For our guests’ convenience, during their 8-day/7-night cruise on the Mekong River, gratuities are covered for transfer drivers, as well as cruise guides who take you off the ship to see their home countries, for the duration of the cruise. Gratuities are not included for the AmaWaterways team on board or the cruise manager. During the Pre- and Post-cruise extensions gratuities are not covered for guides and transfer drivers. Here are some general tipping guidelines:

Cruise Manager: $4 per person per day
Local Guides: $2 per person for each half-day tour, $4 per person for each full day tour
Bus Drivers: $1 per person for each half-day tour, $2 per person for each full day tour
Crew: Recommendation $80 per week (The entire amount will be divided equally amongst all crew members)
Cruise Manager: Recommendation: $30 per week (Your Cruise Manager is not part of the ship’s crew and is the AmaWaterways representative)
Pre-Paid Gratuities: Gratuities pre-paid in advance for your cruise only, do not include any pre- or post-cruise hotel/land extensions with your Cruise Manager.
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