Europe: The ship's reception desk is open 24 hours a day. Should you need any assistance, please call from your stateroom by dialing 9, or pay them a visit. Vietnam & Cambodia: The ship's reception desk is open from 6:00 AM to 12:00 AM Should you need any assistance, please call from your stateroom by dialing 9, or pay them a visit. Africa Cruise & Land Safari: The Cruise Manager will be available at approximately 6:00 AM each morning until 10:00 PM every night.

Europe & Colombia: Official disembarkation time is 9 a.m. You may disembark earlier if the ship is moored in the location you are disembarking in. If you have purchased transfers with AmaWaterways, please refer to your documents for disembarkation instructions. Vietnam & Cambodia: For Disembarkations Scheduled for Tonle Sap Lake (Direction Ho Chi Minh City to Siem Reap), disembarkation is 8:45 a.m., and the passengers will be transferred to Sofitel Angkor hotel in Siem Reap. During low water season, you will disembark the ship at Preak Kdam, a small village on the Tonle River and arrive at the Sofitel Siem Reap at 1:30 p.m. For Disembarkations Scheduled for Ho Chi Minh City (Direction Siem Reap to Ho Chi Minh City), disembarkation time is 8:30 a.m. at My Tho Port and passengers will be transferred to Sofitel Plaza Saigon in Ho Chi Minh City. Africa Cruise & Land Safari: For information on transfers, hotel check-in and cruise embarkation on your African Cruise & Land Safari, please visit our Welcome Aboard Africa page. Egypt: You can depart anytime from Cairo, Dubai, and Jerusalem at any time. Transfers are available 24/7 and will be coordinated with your flight departure time.

Europe & Colombia: Official embarkation time is 3 p.m. for all ships. This allows the staff to prepare your stateroom and have the ship ready for the next departure. If you arrive earlier, you may check your luggage on board, and then explore the embarkation port city. Please refer to your travel documents for specific instructions on where to embark and your official embarkation time. Vietnam & Cambodia: On Cruise Embarkation Day, passengers will proceed to the AmaDara via a transfer from one of the hotels listed below: For embarkations scheduled for Tonle Sap Lake: Register at the AmaDara Check-In Desk located in the lobby of the Sofitel Angkor Hotel, Siem Reap, at 11:00 a.m. Passengers will then be transferred to the ship. Low Water Season: Your registration at Lobby of Sofitel Angkor Hotel, Siem Reap, will take place at 7:30 a.m. A motorcoach transfer to your ship will depart Sofitel Angkor Hotel at 8:15 a.m. this transfer will take approximately 5 hours with a stop en route at Kampong Thom and you will embark the ship at Prek Kdam, rather than the Tonle Sap Lake. Africa Cruise & Land Safari: For information on transfers, hotel check-in and cruise embarkation on your African Cruise & Land Safari, please visit our Welcome Aboard Africa page. Egypt: You can arrive in Cairo, Amman, and Dubai at any time on Day 1 of your journey. Transfers are included and will be available 24/7. It is essential we have your flight arrival information.

Europe: Comfortable, layered clothing adaptable to changing weather conditions is always advisable for daytime excursions. While packing for your river cruise, your attire should strike a balance between comfort and sophistication. Casually elegant outfits and something a little dressier for the Captain’s Dinner, La Chaine des Rotisseurs dinner or an evening concert are recommended. Comfortable shoes are recommended for excursions and workout clothing if you plan to take part in any wellness activities, active tours or use the onboard gym. Depending on the time of year, clothing that can be layered is highly recommended. Vietnam & Cambodia: It is always advisable to travel light in Southeast Asia. For the hot and humid weather, lightweight easy-care clothing that includes some long-sleeved items for protection from mosquitoes and sun, raingear, and sturdy and comfortable walking shoes that you won't mind getting wet or muddy. We also recommend you pack a few casually elegant items to wear at the Welcome and Farewell dinners. Africa Cruise & Land Safari: When traveling through Africa, it is always advisable to travel light as some itineraries baggage size and weight are strictly limited. On Safari: casual, easy-care clothing that includes some long-sleeved items for protection from mosquitoes and sun. Attire during Winter (April - September): it is wise to bring some warm clothes for chilly early morning and late night temperatures. Dressing in layers is also recommended, as temperatures rise quickly during the day. Egypt: Packing light for your Nile River cruise will be no problem as a majority of what you pack into your suitcase will be lightweight clothing items. Breathable clothes will be your answer to most of your outfits. We suggest cotton or linen tee shirts as well as short and long sleeves. As Egypt, Jordan and UAE are primarily Muslim countries, you should plan to dress modestly to respect the local traditions of the mosques and temples you will be visiting. A lightweight pashmina scarf, veil or shawl is ideal for additional sun protection and as women will need to cover their shoulders and arms. Men can opt for collared shirts and lightweight pants. Colombia: It is always advisable to travel light in South America, so “if in doubt, leave it out.” Colombia is a tropical country with hot and humid weather. Bring lightweight easy-care clothing that includes some long-sleeved items for protection from mosquitoes and sun, raingear, and sturdy and comfortable walking shoes that you won’t mind getting wet or muddy. For dinners, your attire should strike a balance between comfort and sophistication. Casually elegant outfits and something a little dressier for the Welcome and Farewell dinners are recommended.

Yes, as of January 8, 2025, the United Kingdom is implementing a new Electronic Travel Authorization (ETA) requirement for travelers to enter or transit through the UK. All guests transiting through the UK (changing planes or airports) enroute to an AmaWaterways river cruise are required to hold an ETA. Travelers will need to apply online at least three days before departure. For more information, please visit our Travel Advisory Page.

Europe: Elevators are available on board all vessels reaching the two highest passenger decks, reception area and restaurant, but does not reach the lowest passenger deck or the Sun Deck. The AmaMagna, AmaSiena, AmaLucia, AmaMora, AmaLea and AmaKristina feature an elevator that reaches all 3 passenger decks, but does not reach the Sun Deck. Vietnam & Cambodia: The AmaDara does not feature elevators. Africa: The Zambezi Queen cruising the Chobe River does not feature an elevator. Egypt: AmaDalia and AmaLilia feature an elevator that reaches all three passenger decks. Colombia: AmaMagdalena and AmaMelodia do not feature elevators.

We are pleased to offer all meals on our ships in Europe “a la carte” with full table service. Breakfast will also include a small buffet and select items will be available at culinary action stations, such as our breakfast bowls. The Chef’s Table specialty restaurant, available on all ships except those in Portugal, is also included in the river cruise fare. Dining is open seating.

Our Main Restaurants have plenty of seating and dinner is a single seating where table reservations are not accepted. Our crew will serve you at your table and will be happy to offer you a similar choice of menu items formerly available at our buffets. Reservations for our specialty tasting menu at The Chef's Table specialty restaurant can be made once you are on board the ship. Our Receptionist can assist you with any dining questions. The Chef's Table is available throughout Europe, in Egypt and on the Mekong River. It is not available in Portugal or on board the Zambezi Queen in Africa.

Europe: High-speed Internet service is available free of charge as part of the in-stateroom "Entertainment-On-Demand." Additionally, AmaWaterways offers complimentary Wi-Fi throughout the ship. Vietnam & Cambodia: Free Internet and Wi-Fi is available in the lounge with computer stations. Africa Cruise & Land Safari: Free Wi-Fi is available but may be limited and sporadic during certain times of the day due to the ships isolated location. Egypt: Complimentary Wi-Fi is available throughout the ship. Please note that at times while the ship is cruising in an isolated region of the Nile River, access may be sporadic